Denied information for mental torture purposes

Though the domain investor owning this website is paying a large amount annually for domain renewals, the powerful ntro/raw employees have systematically denied her all information to harass and mentally torture her, though she has asked them repeatedly.
These fraud ntro/raw employees are duping people, companies and countries that they are helping her, doing everything for her, when in reality they refuse to reply to her, and do everything they can to cause losses.
They also ensure that no one else will share any kind of information with her.
This information leads to incorrect decisions and losses.